S2E16: Outgrowing the Entrepreneur: When Systems Replace Duct Tape Solutions | Natalie Lemas Hernandez and Jennifer Deroin

We Run on EOS
We Run on EOS
S2E16: Outgrowing the Entrepreneur: When Systems Replace Duct Tape Solutions | Natalie Lemas Hernandez and Jennifer Deroin
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Natalie Lemas Hernandez, CEO of Commercial Northwest Property Management, shares how she went from overwhelmed to embracing business growth.

At a crucial moment during an Entrepreneurs’ Organization (EO) retreat, she found herself at a crossroads, realizing that her business had outgrown her. Not wanting to let down all the people involved in the project, including those impacted by the nonprofit arm, she decided to seek guidance and support.

[11:42] “We started getting more and more sophisticated clients, more and more institutional-level clients that had higher-level needs, and we couldn’t entrepreneur our way out of it anymore.”

Natalie candidly recounts her experiences of taking over the family business and growing it from $700,000 in annual revenue to $4.5 million. Her emotional journey, including her struggles, triumphs, and moments of clarity, showcases the raw reality of entrepreneurship and the resilience required to overcome obstacles.

With the help of EOS Implementer® Jennifer Deroin, Natalie is on her way to transforming her business using EOS®. Natalie’s transformation from feeling overwhelmed by her business, to embracing scalable strategies, offers valuable insights for entrepreneurs dealing with growth challenges.

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About the We Run on EOS™ Podcast

Entrepreneurial leaders thrive under pressure… sometimes until they collapse. When things get intense, people depend on them to come in clutch, both in business and in life. The We Run on EOS podcast honors the moments when entrepreneurs rose to the occasion for their companies through transformational game-changers. Host Pam Kosanke, Professional EOS Implementer®, chief revenue officer for EOS Worldwide, fellow entrepreneur, and six-time world-championship athlete across three sports, learned how to use the massive pressures she faced to forge her own personal transformation. Join her conversations with our guests as they celebrate decisions that ultimately helped guide them to greatness. You just might pick up a play or two from them to level up your own entrepreneurial game.

About Pam Kosanke

Pam Kosanke is an award-winning leader, Professional EOS Implementer®, chief revenue officer for EOS Worldwide, entrepreneur, and six-time world-championship athlete across three sports. She has deep experience working with organizations ranging from Fortune 500 companies to nonprofits and small businesses and across a variety of industries, including franchising, packaged goods, quick-service restaurants, professional services, sports marketing, and retail. Pam has faced all types of challenges, reached the most aggressive goals, navigated nearly every kind of crisis. Throughout her career, she’s continually proven her ability to lead teams to victory on every stage – as an athlete, marketing professional, and entrepreneur.

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