Month: August 2022

If you’ve been reading the Process! blog series authored by Lisa González and me, you’ve seen we’ve worked hard to help you adjust your mindset and commit fully to the journey ahead. We’ve also walked you through the use of two EOS Tools designed to strengthen your business’s Process Component™. Now it’s time to “get cracka-lackin’,” as my lovely wife Kate would say.So, to conclude this blog series, here’s a high-level, step-by-step summary of the, um, Process! process – from start to finish

Don’t we have a process for closing the books? She keeps missing the monthly deadline. We shared these tools when we onboarded him; why isn’t he following the process? If you have heard or expressed frustrations similar to those above, you’re not alone. In our earlier blog, we shared the first tool to strengthen your Process Component™: The 3-Step Process Documenter™. Many organizations devote time and resources to this first step of documenting and simplifying their core processes, but don’t get the benefit of this work. This second and vital tool, the FBA Checklist, provides you with the four steps to get your core processes followed by all.

Earlier in my career, I joined a residential remodel start-up that a family member had founded.  When we had only one location, the company thrived. As we expanded into other locations, however, we spent years struggling to consistently deliver our brand promise of projects that finished on time and on budget. 

When coaching a team to run on the Entrepreneurial Operating System® (EOS®), I love showing them how to actually solve their issues. At EOS, we say issues are problems, challenges, obstacles, opportunities, and new ideas worth your attention. Issues can be anything – good or bad – that your team may need to resolve. As part of the Level 10 Meeting™ agenda, leaders Identify, Discuss, and Solve (IDS™) business issues for the majority of the meeting. Below I’ll break down the four steps to solving issues forever.

Early on in the journey to mastering running on the Entrepreneurial Operating System® (EOS®), I occasionally encounter resistance from leadership team members. During a mid-quarter check-in, they’ll complain about the “extra work” caused by their Rocks or quarterly goals. We worked hard in previous sessions to identify the MOST important priorities for the business for the next 90 days. What caused this head-scratcher? To learn how to rock your priorities, we have to get to the root cause of this common complaint.