”Five frogs are sitting on a log. Four decide to jump off. How many are left? Five, because deciding is different than doing.” That is how Fred Kofman begins his post entitled Are You Making This Mistake at the End of Your Meetings? If you are a member of LinkedIn, you can read the whole post here. It is worth it. Lots of practical advice. The gist is that you must make a commitment to solve the problem, not just discuss it.
The President and Chief Operating Officer at BuzzFeed, Jon Steinberg, wrote a great post in LinkedIn, entitled Fire Yourself: The Goal is To Have Nothing to Do. You can read the whole post here.
The scorecard is one of the foundational tools we teach our EOS clients. When I explain that it is a tool to enable management by exception, many of my clients respond that they do that already with a dashboard they keep.
One of the key differences between scorecards and dashboards is that typically, not always, dashboards focus on outcomes at a point in time. How many dollars or deals are in our sales pipeline? How many customer complaints are in our customer service queue. How much cash do we have? What are our days sales outstanding? They are all important, but they have one shortcoming,- when you see them, the time to react to them is past.
Here is a brief video (3 1/2 minutes) from Patrick Lencioni telling us all what we have to do to have healthy organizations. If you don’t see it, you can find it here.
The shortcomings of email communication is not the only point of this post. It is the subject of a short video, entitled Why Email Starts Fights, from Ed Muzio, the CEO of Group Harmonics, which you can view it its entirety here. The video is co-produced by CBS Interactive/BNET.
In EOS terminology, GWC stands for Gets It, Wants It, and has the Capacity to do the job. It’s half of what we mean when we say you should follow the EOS analog to Jim Collin’s dictum and Get All the Right People in All the Right Seats. Besides sharing your values, each employee should be perfect for the position, or seat, being filled. I provide additional detail in an earlier post entitled How Do You Decide Who You Should Hire?
YOUR PRIVACY CHOICES