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I was on a phone call earlier this week with a client who has 40 employees. He told me about the sudden resignation of one his long-time managers. Here’s the story he shared with me.

“Last week at our quarterly management meeting, one of my key operations managers turned in his resignation. As we discussed the issue, he said all the extra pressure was too much for him to handle. I was thinking to myself, we haven’t even given him any more work to do. All we did was clarify expectations and improve our communication…   

There are many different ways to grow your business. But some are better than others.

When we first met, one of my clients was struggling with significant turnover. They had been operating with the mentality of hiring fast and firing fast. Whenever they had an opening, they hired as fast as they could to fill the void. After all, they had customer orders to fulfill and they needed people in place to do it. The problem was that not everyone was the right person for their company—they really didn’t share the company core values or fit into the culture.