Oftentimes, businesses only achieve lackluster results because senior management does not make solving the business’ problems a priority. Issues are wide-ranging, from finances to personnel, sales, marketing, legal, IT, bad clients, bad vendors, quality, delivery, or market pressures just to name a few. Even in companies with people who are trained problem-solvers, leaders swept the not-so-pleasant issues under the rug.
What typically happens when an issue isn’t addressed is someone raises the issue again in the next meeting, only to be talked about ad nauseam with no conclusion or resolution. And the cycle continues. The issue gets named and people start talking about it in the halls, at lunch, and behind closed doors, and morale starts to suffer. The leaders aren’t leading, they’re avoiding.
One key component of the EOS Model™ is “Issues.” The EOS® approach to addressing issues includes providing a venue, guidelines, and a process to Identify issues, Discuss them, and Solve them (IDS).
Becoming proficient at solving your business problems requires a method, guidance, and repetition. Send me a note if you’re interested in learning how to adopt IDS into your business and start knocking down the issues for good. Let’s Talk.
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